Terms and Conditions
Please read these terms carefully as they govern your use of our services and form a binding agreement between you and Sandal Web Services.
Welcome to Sandal Web Services
These Terms and Conditions govern your use of our services, including domain registration, website provision, SEO services, hosting, and database design and implementation. By using our services, you agree to comply with these terms.
Domain Registration Agreement
1. Domain Registration
Sandal Web Services will register a domain to an individual and/or company on a per domain basis. The individual or company is granted exclusive use of this domain so long as all fees are paid and the balance of any accounts are kept up to date directly with the domain registry.
2. Acceptable Use
Any registered domain can be used for any legal, decent and honest use on the Internet and must not breach any UK laws. The name cannot be used for any immoral or pornographic use.
3. Liability Limitation
Sandal Web Services and its employees shall not be liable for indirect, incidental or consequential damages, including loss of income, data, or information in any event by use of the Service.
4. Payment Terms
Sandal Web Services reserves the right not to register or assign any domain name for whatever reason and to delete or suspend any domain name:
Website Development Services
1. Service Limitations
Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, Sandal Web Services cannot accept responsibility for any losses incurred due to malfunction of the website or any part of it.
We Are Not Liable For:
- Missed deadlines
- Loss of turnover/sales
- Service interruptions
- Indirect/consequential loss
Our Commitment:
- Rectify defects
- Credit invoice value
- Professional service
- Quality assurance
2. Design Process & Revisions
Template Approval
Template must be approved before design commences
Design Phase
Website design and development
Review Period
14-day review period starts on final invoice
Minor Changes
One set of minor changes included at no extra cost
Minor Changes Include:
- Small textual changes
- Minor placement adjustments
- Image changes
- Color scheme changes
- Navigation modifications
3. Third Party Integration
Additional Costs Apply
Integration to any third party (by link, frame, or third party code) will be at an extra cost and should be discussed prior to any alteration.
Client Responsibility:
- Legal authority to use third party content
- Third party authorizations
- Website content legality
Our Policy:
- Fees required in advance
- No refund for integration failures
- No guarantee of compatibility
SEO Services Terms
Service Structure & Payment
Billing Cycle
Monthly service unless specifically agreed otherwise
Payment Terms
Invoice issued 7 days prior to renewal, payment required in advance
Client Requirements
Important SEO Disclaimers
- No #1 position guarantees
- No top 10 ranking promises
- All fees are non-refundable
- No control over search engine policies
Client Responsibilities & Liabilities
Content Ownership:
Client guarantees full permission for all text, graphics, photos, images, designs, trademarks, and logos provided.
Third Party Changes:
We assume no liability for client or third-party website modifications that negatively affect SEO.
Database Design & Implementation
Our Obligations
- Provide services with reasonable care
- Maintain confidentiality
- Follow order form specifications
- Protect confidential information
Client Obligations
- Cooperate in good faith
- Provide required materials
- Allow necessary access
- Notify changes in writing
Payment & Changes
Payment Terms
Invoices payable within 14 days of invoice date
Fees as per Order Form schedule
Change Requests
Written notification required
10 working days response time
Intellectual Property Rights
Our IP
Remains our property unless agreed otherwise
Your IP
Remains your property (data, files, logos)
Usage Rights
Non-exclusive license upon full payment
Web Hosting Terms
Service Agreement Overview
These terms govern your hosting services through https://www.sandalwebservices.co.uk. By registering for an account, you agree to be legally bound by these terms and relevant schedules.
99.9%
Uptime Target
Service Features & Limitations
"Unlimited" Features
Subject to fair use policy and reasonable website provision
- Fair usage applies
- Standard website use only
Prohibited Uses
The following are not permitted:
- Peer-to-peer file sharing
- BitTorrent/Tor usage
- Media streaming services
Your Responsibilities
Backups
Maintain regular backups of all material - we have no liability for data loss
Security
Keep passwords secure and report any security breaches immediately
Accurate Information
Provide accurate information and keep contact details up-to-date
Billing & Payment
Annual Billing
Fees payable annually in advance
Invoices sent annually
Late Payment
Service cancelled after 14 days
No reminder notices sent
Support Services
What's Included
Business Hours
Support Exclusions
Legal Framework & Compliance
Governing Law
This Agreement is governed by and construed in accordance with English law.
Jurisdiction:
All disputes shall be subject to English courts
Compliance Requirements
Clients must comply with all applicable legislation:
- Data Protection Act 2018
- GDPR Regulations
- Competition Act 1998
- E-commerce Directive
Termination & Cancellation
Consumer Rights
14-day cooling-off period under Consumer Contracts Regulations 2013
Standard Cancellation
Service ends at current calendar month end
Data Deletion
All material automatically deleted from servers
Questions About These Terms?
If you have any questions about these terms and conditions or need clarification on any of our services, please don't hesitate to contact us.
Email Us
website@sandalwebservices.co.ukCall Us
07882 372674Visit Us
Wakefield, West Yorkshire
Wakefield, WF2 6QH